This form is provided under Turkish Consumer Protection Law No. 6502 and the Distance Contracts Regulation to inform the buyer before an order is placed. Order-specific details are shown in the order summary before payment and sent by email after the order.
Seller details
- Seller
- Yılmaz Kıraç
- Brand
- Casablanca Tarım
- Business activity
- Manufacture and trade of fertilisers and agrochemicals · NACE 46.85.05
- Trade registration
- Antalya Registry of Tradesmen and Craftsmen · Registry No. 297268
- Head office
- Bağlık Mah. Gödene Cad. No:181 Phodopolis Evleri/14, Kumluca / Antalya, Türkiye
- Branch
- Gökyazı Mah. Mustafa Masatlı Cad. No:15/A, Demre / Antalya, Türkiye
- Phone / WhatsApp
- +90 543 731 81 82
- Website
- casablancatarim.com
Product and price
The product name, main characteristics, pack option, quantity, VAT-inclusive unit price and total amount payable are shown separately in the order summary before any payment obligation arises. Prices are in Turkish lira and include VAT. No shipping charge is made, and no additional charge is added without the buyer's explicit consent.
Payment
Payments are taken by credit or debit card through the secure payment infrastructure of PayTR Ödeme ve Elektronik Para Kuruluşu A.Ş., with 3D Secure verification. Card details are not transmitted to or stored by the seller. Instalment options, depending on your bank, are shown on the payment screen.
Delivery
An approved order is handed to the carrier within 1–3 business days and shipped free of charge throughout Türkiye with HepsiJet, Yurtiçi Kargo or PTT Kargo depending on the address. Delivery takes place within 30 days of the order date at the latest. See Delivery and Shipping.
Right of withdrawal
The buyer may withdraw within 14 days of receiving the product without giving a reason; notice may also be given before delivery, to info@casablancatarim.com, via WhatsApp or in writing to the seller's address. The product is returned free of charge within 10 days of the notice using the return code provided. The seller refunds the full amount collected to the original payment method within 14 days of receiving the notice at the latest.
Liquid fertilisers and agricultural products whose cap seal or safety band has been opened, which have been used or mixed with other products are excluded from the right of withdrawal under Article 15(1)(ç) and (d) of the Distance Contracts Regulation. Rights for defective products are reserved. See Cancellation, Returns and Refunds.
Complaints
Requests and complaints can be sent using the seller's contact details above. The consumer may apply to the Consumer Arbitration Committee or the Consumer Court within the monetary limits announced by the Ministry of Trade.
Personal data
Personal data shared at checkout is processed for the purposes and on the legal grounds described in the Data Protection Notice.
Last updated: 1 October 2026